Dell Storage NAS Windows Storage Server 2016/2012 R2 Troubleshooting Guide

About this manual

This document serves as a troubleshooting guide for Dell Storage Network Attached Storage (NAS) systems operating with Windows Storage Server 2016 or 2012 R2. It addresses specific error codes encountered during the operating system installation process, such as volume creation failures and missing media. The guide also covers deployment issues like missing default passwords and PERC card errors, as well as management problems including incorrect system information display and insufficient disk space on iSCSI volumes. This manual is written in Chinese.

What's inside

• Installation Issues
• Error -54
• Error -5000
• Error -5001
• Error -5002
• Error -5003
• Error -5004
• Error -5005
• Error -5006
• Error -5007

Frequently asked questions

What is the default password for Dell Storage solutions?

The default password for Dell Storage solutions is Stor@ge !.

What causes the error 'Identifier module not installed on system'?

This error occurs because the identifier module needs to be installed via iDRAC before restarting the reinstallation.

How can I resolve the issue where the Dell Storage NAS OS reinstallation DVD cannot be found?

Ensure the OS reinstallation DVD is loaded in the DVD drive and boot back to the DVD to restart the process.