CSCSE Soft Certificate User Manual

About this manual

The CSCSE Soft Certificate User Manual provides step‑by‑step instructions for common functions such as obtaining a certificate, backing it up, restoring it on a new computer, and logging into the system. It also includes guidance on updating the certificate, installing the required software, and accessing training resources.

A troubleshooting chapter addresses frequent issues like missing email notifications, expired PIN codes, forgotten PINs, certificate loss, login failures, and network‑related errors, offering clear actions and contact information for support. This manual is written in Chinese.

What's inside

• Common Functions
• Obtaining a Certificate
• Certificate Backup
• Certificate Restoration
• System Login
• Common Issues
• Email Not Received
• PIN Code Expired
• Forgotten PIN
• Multiple Certificates on One PC

Specifications

Frequently asked questions

What should I do if I did not receive the certificate email?

Send an email to [email protected] requesting the email to be resent.

How can I reset a forgotten certificate PIN?

Email [email protected] to request a PIN reset.

Can multiple soft certificates be installed on one computer?

Yes, multiple soft certificates can be installed on a single computer.

What to do when the connection is reported as not private?

Click “Advanced”, then “Continue” to proceed to the address 192.168.2.64.