SalaryMasters Financial Services Guide

About this manual

This guide explains the financial services offered by SalaryMasters and BMS Risk Solutions, including factual information and arrangement of Vero comprehensive motor vehicle insurance. It applies from 5 August 2022 and covers payments, remuneration, privacy, records, compensation arrangements, and complaints.

SalaryMasters provides factual information only and not advice. Complaints may first be raised with SalaryMasters, then escalated to BMS, and unresolved matters may be referred to the Australian Financial Complaints Authority.

What's inside

• Product Disclosure Statement (PDS)
• Renewals
• Cooling off period
• Who is responsible for the financial services provided?
• Will I receive advice?
• Privacy
• How will you pay for the service?
• What should you do if you have a complaint?

Frequently asked questions

Will SalaryMasters provide advice?

No, SalaryMasters provides factual information only and not advice.

Who is responsible for the financial services provided?

BMS is responsible for the financial services provided to you by SalaryMasters.

What can I do if my complaint is not resolved?

You have the right to refer the matter to the Australian Financial Complaints Authority.