ISSEG Online Mortgage Loan File Upload User Manual

About this manual

This manual explains how to upload a mortgage loan application file through the ISSEG online portal, from accessing the portal to loading the required documents.

It also covers checking the status of a submitted application and validating the folio generated by the system. This manual is written in Spanish.

What's inside

• Accessing the ISSEG online portal
• Entering the applicant's RFC
• Registering contact details
• Selecting the loan modality
• Uploading required documents
• Checking application status
• Validating the generated folio

Frequently asked questions

How do I access the ISSEG online portal?

Through the Instituto's website or the provided link.

What information is entered first when starting an application?

The applicant's RFC.

How are required documents uploaded?

Select each file, click “abrir”, then click “Guardar documento”; documents marked with * are mandatory.

How do I check the status of an application?

Enter the applicant's RFC and click “siguiente”.