This document introduces multi-factor authentication (MFA), which is a requirement to access UNSW single sign-on (SSO) applications. MFA provides an additional layer of security to protect the University and your zID account from unauthorised access. Use this guide to set up MFA by installing the Microsoft Authenticator app on your smartphone and completing the MFA registration on your computer. Watch this short video for an overview. For Microsoft Authenticator support, or to discuss your MFA alternatives should Microsoft Authenticator not be suitable, call the IT Service Centre on 02 9385 1333 and select MFA from the options presented. Alternatively drop into one of the many IT Walk-In Service Centres on campus. Please have ID verification with you. Refer to the MFA website for all MFA information and how-to guides: • Use Microsoft Authenticator • Use Microsoft Authenticator without a data/internet connection. • Transfer Microsoft Authenticator app to a new phone from your old phone. • Set up and use a YubiKey • Set up and use a YubiKey for non-Windows devices such as Mac and Linux. • Set up MS Authenticator app on a second mobile device as a backup after setting up MFA on your primary device. • FAQs for staff • FAQs for students. • Your [email protected] account and password. • A computer with internet access. • A compatible smartphone with data connection. • Please allow approximately 5 minutes to complete the setup. • Have all your equipment ready.