National Communications System GETS User Guide

About this manual

This document explains how to use the Government Emergency Telecommunications Service (GETS) to place emergency calls when normal phone lines fail. It covers dialing procedures for various phone types, including touch-tone, rotary, satellite, and military phones. Users must have a GETS card with a 12-digit PIN to access the service. The guide also includes instructions for international calls and troubleshooting steps for failed connections.

User Assistance is available 24/7 via toll-free numbers to help with PIN issues, fraud detection, or technical problems. The service supports voice and data transmission through multiple equipment types and provides a universal access number for global use.

What's inside

• Primary Calling Method
• Alternate Calling Method
• Safeguarding Your PIN
• GETS User Assistance
• Placing a GETS Call

Frequently asked questions

What is the universal access number for GETS?

1-710-NCS-GETS (1-710-627-4387).

How do I get help if I have problems using GETS?

Call GETS User Assistance at 1-800-818-GETS (4387) or 703-818-GETS (4387).

Can I use GETS to call toll-free numbers?

No, GETS calls cannot be made to toll-free 800, 888, 877, 866, 855 destination numbers.