This is a guide for Cigna Medicare Advantage plan. It describes how to use Cigna Healthy Today Card to purchase over-the-counter (OTC) products.
This document serves as a benefit guide for the 2023 Cigna Medicare Advantage plan, detailing the Over-the-Counter (OTC) allowance and the Cigna Healthy Today Card. It explains how funds are loaded, how to check balances, and the various methods available to place orders, including online, by phone, by mail, and in-store.
No, unused OTC benefit amounts do not roll over from one quarter to the next or from year to year.
You can check your balance by visiting CignaHealthyToday.com or calling customer service at 1-866-851-1579.
You will need to pay the difference out of pocket, as benefit funds must be used in their entirety before other forms of payment are accepted.