KSR Group GmbH DEALERSPACE Version 2.0 User Guide

KSR Group GmbH – DEALERSPACE Version 2.0 is a car maintenance management system released by KSR Group GmbH. The system can help dealers manage spare parts orders, warranty processing and sales tools.


KSR Group GmbH DEALERSPACE Version 2.0 User Guide - cover page
Brand
KSR Group GmbH
Category
Other
Document type
User Manual
Language
English
Pages
18
File format
PDF
File size
911 KB
Published
19 October, 2023
Updated
19 October, 2023
MD5 checksum
A47C67F47EA68B66EFED7381EE437CD0

About this manual

This user guide explains how to use KSR Group GmbH’s DEALERSPACE Version 2.0 portal for dealers. It covers logging in, searching for spare parts by VIN, brand, or item number, managing shopping carts, handling warranty claims, and using the sales tool. The portal requires a current browser and Adobe Acrobat Reader. Login credentials are sent via email after integration into the ERP system. Users can also order clothing, accessories, and advertising materials through the portal.

The guide includes sections on system requirements, password recovery, and frequently asked questions. It provides step-by-step instructions for navigating the portal, managing orders, and accessing dealer-specific features like news feeds and document downloads.

What's inside

  • Introduction
  • Getting Started
  • Online Shop
  • Quick Access List and Shopping Cart
  • Warranty Handling
  • Sales Tool
  • Documents
  • Frequently Asked Questions
  • My News
  • My Account

Frequently asked questions

How do I get login data for the Dealer Portal?

Send an email to [email protected] with your name and customer ID. You will receive your login data within seven business days.

What do I need to use the portal?

A current browser and Adobe® Acrobat Reader, available for free download at https://acrobat.adobe.com.

What happens if I forget my password?

Click "Forgot your password?", enter your username, and you will receive a password reset link via email within ten minutes.

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