Intermedix Iowa Health Alert Network (HAN) Resource Manual

This document introduces the use of Iowa Health Alert Network


Intermedix Iowa Health Alert Network (HAN) Resource Manual - cover page
Brand
Intermedix
Category
Other software
Document type
User Manual
Language
English
Pages
8
File format
PDF
File size
374 KB
Published
19 October, 2023
Updated
19 October, 2023
MD5 checksum
10267C9403D4E301512AE9852625D496

About this manual

The Iowa HAN Resource Manual (May 2013) is published by the Iowa Department of Public Health (IDPH) through its Center for Disaster Operations and Response. It describes the Iowa Health Alert Network, which IDPH contracted with Intermedix to use; the HAN is an internet-based messaging and document library system with radio and redundant communication modes, managed by IDPH HAN Officers.

The manual explains Administrative and Authorized user roles, profiles, messages, organizations, documents, procedures for adding users and messaging, and frequently asked questions. It also gives instructions for logging in, changing passwords, and contacting the HAN Help Desk.

What's inside

  • Acknowledgements
  • General Purpose
  • Technical Purpose
  • Background / Overview
  • Using the HAN System
  • My Profile
  • Messages
  • Organizations
  • Documents
  • Procedures

Specifications

AccessAny computer or smart phone via the internet
SecuritySecure, password protected, web-based system
User levelsAdministrative Users and Authorized Users
Message identity verificationFour-digit PIN

Frequently asked questions

What is the Iowa HAN?

The Iowa HAN links Iowa’s emergency response community and state government officials through a centralized information sharing and emergency notification system.

Is the HAN a public warning system?

No. The document states that it is not intended to be a public warning or alerting system.

How do I contact a HAN Officer?

Call (515) 281-0914 or email [email protected]. The HAN Officer on call is available 24/7.

What are Authorized Users expected to do with their profiles?

Authorized Users are expected to log in at least monthly to confirm the information in their profile and make changes as necessary.

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