This is a supplier standards manual, including supplier responsibilities, assessment requirements and indicators, supplier quality and environmental requirements, supplier safety requirements, supplier ethical requirements, supplier supplier requirements, supplier performance evaluation, etc.
The Toshiba International Corporation (TIC) Supplier Standards Manual communicates requirements and recommendations to suppliers, establishing the groundwork for a collaborative working relationship. It expects suppliers to adhere to these standards alongside the Toshiba America Group Business Partner Code of Conduct to ensure high-quality parts and services are delivered on time and at the lowest total cost.
The manual is divided into seven specific areas covering general expectations, standard terms and conditions, quality expectations, social and environmental responsibility, delivery standards, supplier business review, and revision history. It details specific goals for management standards, such as ISO 9001 for quality and ISO 14001 for environmental management, and outlines expectations for supply chain compliance, packaging, and logistics.
The objective is to communicate requirements and recommendations from Toshiba International Corporation to its Suppliers.
All suppliers must be registered with ISO 9001.