This document is a guide to the TV, Internet, and Phone services provided by Grande Communications. The document provides detailed information on how to use each service, its features, and troubleshooting tips.
This document serves as a resource for Grande Communications customers, providing information on their TV, Internet, and Phone services. It emphasizes local support availability in Texas and outlines features such as the interactive guide, parental controls, and On Demand programming.
The guide includes specific instructions for using remote controls with Scientific Atlanta and Motorola digital receivers, setting up email and webmail, managing phone services like voicemail and outage protection, and understanding billing.
Grande's customer and technical support calls are answered by someone right here in Texas.
No, On Demand service is not available in Dallas.