This document is a user guide for Burlington Telecom, providing instructions on using telephone, broadband internet, and cable television services. It includes information on voice mail, unified messaging, email setup, home network setup, parental controls, remote control help, video-on-demand, troubleshooting tips, and more.
This guide provides step‑by‑step instructions for Burlington Telecom’s residential services, including telephone features, voicemail setup, unified messaging, internet email configuration, home network installation, and cable TV parental controls. It also details remote‑control usage, video‑on‑demand setup, and common troubleshooting procedures for each service.
In addition, the document includes the subscriber agreement, acceptable‑use policy, and privacy policy, giving customers the necessary information about service terms, security, and compliance requirements.
Dial *09 and, if prompted, enter your PIN (default 0000) followed by #.
Press 9 to open the mailbox setup menu, then press 2 and follow the prompts to enter a new PIN.