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- Languages
- EN
- Last added
- 2023-10-26
Featured Arkansas Total Care manuals

Arkansas Total Care Provider and Billing Manual ARTC21-H-118
This is the official 2021 Provider and Billing Manual for Arkansas Total Care, a Managed Care Organization serving Medicaid participants in Arkansas. It provides healthcare providers with detailed guidance on benefits, policies, claims submission, credentialing, and member eligibility. The manual includes access instructions for the secure provider portal, contact information for various departments, and procedures for handling claims, authorizations, and compliance issues.
The document is structured to support provider operations, including billing guidelines, care coordination, and regulatory compliance. It also outlines the organization’s PASSE (Provider-Led Arkansas Shared Savings Entity) model and its focus on high-need populations with intellectual or developmental disabilities and behavioral health needs.
Covers: Welcome · Key Contacts and Important Phone Numbers · Secure Provider Portal · Credentialing and Recredentialing · Arkansas Total Care Benefits · Vision Benefits
Latest Arkansas Total Care manuals
Arkansas Total Care Provider and Billing Manual ARTC21-H-118
User Manual 100 pages · 11.4 MB · ENOfficial 2021 provider manual for Arkansas Total Care, covering billing, credentialing, benefits, and member services for healthcare professionals.
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User Manual
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in Arkansas Total Care manuals
What is Arkansas Total Care?
Arkansas Total Care is a Provider-Led Arkansas Shared Savings Entity (PASSE), a partnership between an insurance payer, a provider group, and a specialty services provider. It serves participants in the Arkansas Medicaid program as a Managed Care Organization.
From: Arkansas Total Care Provider and Billing Manual ARTC21-H-118
How do I access the secure provider portal?
The secure provider portal can be accessed at Provider.ArkansasTotalCare.com. Providers and designated office staff must register an account to use its features.
From: Arkansas Total Care Provider and Billing Manual ARTC21-H-118
