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- Manuals
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- Languages
- EN
- Last added
- 2023-10-26
Featured Commonwealth of Massachusetts Executive Office of Health and Human Services manuals

Commonwealth of Massachusetts Executive Office of Health and Human Services Virtual Gateway Purchase of Service Provider
This document is a user manual for the Virtual Gateway Purchase of Service (POS) Provider Data Management Agency, a service provided by the Commonwealth of Massachusetts Executive Office of Health and Human Services. It guides users through accessing the system, managing passwords, navigating features, and viewing provider data. The manual covers system requirements, account setup, searching for providers, viewing and editing provider information, and managing required forms and documents. It also outlines the Virtual Gateway’s broader services for health and human services.
The system requires Internet Explorer 6.0 or higher and specific hardware specifications for optimal performance, with alternatives like Mac OS X and Firefox noted but not tested. Users must log in via www.mass.gov/vg, manage passwords, and answer security questions to access services.
Covers: Introduction and Overview to the Virtual Gateway · Getting Started · Purchase of Service (POS) Provider Data Management · Search for a POS Provider · Agency Business Functions · Viewing Provider Data Management Information
Latest Commonwealth of Massachusetts Executive Office of Health and Human Services manuals
Commonwealth of Massachusetts Executive Office of Health and Human Services Virtual Gateway Purchase of Service Provider
User Manual 56 pages · 927 KB · ENUser manual for the Virtual Gateway Purchase of Service Provider Data Management Agency system by the Commonwealth of Massachusetts EOHHS.
Which document do I need?
User Manual
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in Commonwealth of Massachusetts Executive Office of Health and Human Services manuals
What is the Virtual Gateway?
The Virtual Gateway is a single point on the internet for accessing programs and services offered by the Executive Office of Health and Human Services.
What are the minimum system requirements for the PDM application?
The minimum requirements are Windows 98, 2000 or XP Business, Internet Explorer 6.0 or higher, 800x600 screen resolution, and a 300MHz CPU with 128MB RAM.
