Key facts
- Brand
- BlackBerry
- Model
- 5.0 Service Pack 1
- Category
- Other software
- Industry
- Software
- Documents
- 2
- Languages
- ZH
- Last added
- 2000-01-01
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BlackBerry 5.0 Service Pack 1 Service Manual Monitoring Guide
The guide provides detailed instructions for configuring and using the BlackBerry Monitoring Service console, including web address setup, user roles, and best practices for creating administrator accounts. It covers monitoring of Enterprise Server components, device diagnostics, thresholds, alerts, and notification messages.
Additional sections describe SNMP integration, log file management, the Threshold Analysis Tool, and how to generate and export reports. Legal and feedback information are included at the end of the document. This manual is written in Chinese.
BlackBerry 5.0 Service Pack 1 specifications
| Supported users (up to 200) | 2 × 2.0 GHz Intel Xeon CPUs, 3 GB RAM, 2 × 64 GB drives RAID 1 |
|---|---|
| Supported users (up to 500) | 2 × 2.8 GHz Intel Xeon CPUs, 3 GB RAM, 2 × 64 GB drives RAID 1 (or 4 × 64 GB RAID 1+0) |
| Supported users (up to 1000) | 1 × 3.0 GHz Intel Xeon5100 (dual‑core) or 2 × 1.6 GHz Xeon5100, 4 GB RAM, 4 × 64 GB drives RAID 1+0 |
Source: BlackBerry Enterprise Server 5.0 Service Pack 1 Upgrade Guide
All BlackBerry 5.0 Service Pack 1 documents by type
Disassembly, diagnostics and part numbers, for repair.
Questions answered in these manuals
How do I access the BlackBerry Monitoring Service console?
Open a web browser and go to https://<host>:8443/webconsole/app, where <host> is the FQDN of the server hosting the service.
From: BlackBerry 5.0 Service Pack 1 Service Manual Monitoring Guide
What data cannot be monitored by BlackBerry Monitoring Service?
It cannot monitor device configuration such as PIN, network type, phone number, pending or expired email counts, battery level, or wireless coverage.
From: BlackBerry 5.0 Service Pack 1 Service Manual Monitoring Guide
What should I do if the license key cannot be written to the database?
Check the error message and follow the troubleshooting steps in the guide for database write‑permission issues.
From: BlackBerry Enterprise Server 5.0 Service Pack 1 Upgrade Guide
What hardware is required for a BlackBerry Enterprise Server supporting up to 200 users?
Two 2.0 GHz Intel Xeon processors, 3 GB of memory, and two 64 GB drives configured as RAID 1.
From: BlackBerry Enterprise Server 5.0 Service Pack 1 Upgrade Guide