This is a document about Medicare Managed Care Manual Chapter 5 - Quality Improvement Program which introduces Medicare Quality Improvement Program, Chronic Care Improvement Program and Quality Improvement Projects (QIP), Special Needs Plans (SNPs) additional Quality Improvement Program Requirements, Standard MAO Reporting Requirements for HEDIS®, HOS, and CAHPS® General, Medicare HOS Requirements, HOS-Modified, HOS Data Feedback, Medicare CAHPS® Requirements, Information Regarding the CAHPS® Survey, Medicare Advantage (MA) Deeming Program Overview, Deeming Requirements, Deemed MAOs, Deeming Process, Deemed Status and Surveys, Removal of an MAO’s Deemed Status, CMS’ Role in Deeming, Oversight of AOs, Enforcement Authority, Withdrawal of Approval, Obligations of AOs with Deeming Authority, Reporting Requirements, Application Requirements, Application Notices, Withdrawing an Application, Reconsideration of a Application.